Connect with us

Social Stories

“Not a scam” – Wellness Centre Founder Responds After Closure Leaves RM500k in Unclaimed Massages

Published

collage 45
Source: Facebook | 38 Wellness & SpeedRelax

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.

The founder of the wellness centre, who had closed down ALL outlets in Malaysia, has responded to the news about customers being left with unclaimed massage packages totalling RM500,000.

In her Facebook video, Ivy broke the silence to assure the concerned customers that this is nowhere near a scam or money game. Ivy, the founder of 38 Wellness & SpeedRelax, admitted her mistakes and apologised for leaving the customers hanging, but assured the public she is still around to sort out the matter.

She also explained what led to the downfall.

Screenshot 2025 05 14 105803

“We ran out of funds as quickly as our business expanded”

In just two years, the business expanded to 28 outlets across the country, including Johor, Selangor, Penang, Malacca, and Kuala Lumpur. At its peak, the wellness centre also saw a major increase in customers, which led to additional outlets and the hiring of more workers.

And that was the problem.

Ivy said that each payment from a customer was used to serve existing customers, but that was not all. 

“We did not scam your money. They were used for maintenance, utilities, and the employees’ salaries.”

Ivy also admitted to receiving funds from different investors, but the cash flow was spent on renovation, buying additional equipment, and conducting training for the employees.

Screenshot 2025 05 14 110025

Unfortunately, the rapid expansion met with management issues, the place encountered problems with cash flow when the quality of the service declined, which prompted customers to leave negative feedback online.

Ivy also said she had difficulty paying rent since January this year.

 

“We’ll return your money, whatever it takes”

Ivy said she understood how the customers felt right now and assured them that she would not run away.

“The company is still here, I am still here. We are still looking for new investors at the moment.”

As for the customers with unclaimed massage packages, Ivy has left a Google Form link for them to fill in their details, and Ivy promised to get back to them within 30 days.

“Regardless of how many years it will take, I will do my best to return your hard-earned money.”

 

What do you think of Ivy’s take on the matter?

 

Also read: 16yo Boy Spends His RM1.6K Monthly Allowance on Happy Ending Massage, Parents Lodge Police Report

collage 101

 

Follow us on Facebook, Youtube, Twitter, and Instagram for the latest stories and updates daily.



Just In

collage 55 collage 55
News23 minutes ago

Where is Nurul Amira Adriana? 16yo M’sian Girl Who Was Last Seen in PJ Has Been Missing for Over 2 Weeks

After going missing for more than two weeks, 16-year-old Malaysian girl, Nurul Amira Adriana, is still nowhere to be seen....

feat image breast implants feat image breast implants
News29 minutes ago

Chinese Woman Survives Brutal Attack Where She was Stabbed 20 Times Thanks to Her Breast Implants

A brutal attack rocked the city of Hangzhou in Zhejiang Province, China, recently, after a woman was stabbed 20 times...

collage 54 collage 54
News1 hour ago

PDRM Inspector-General of Police to Step Down on June 22, Won’t Renew Contract to “Fulfil Mother’s Wishes”

Malaysians are about to welcome a new Inspector-General of Police (IGP) as the current IGP, Tan Sri Razarudin Husain, is...

My Post 1 2025 06 16T102327.341 My Post 1 2025 06 16T102327.341
News1 hour ago

Car Wash Worker Seriously Injured After Accidentally Driving Customer’s Vehicle Off KL Building’s 3rd Floor

A car wash employee was seriously injured after the customer’s vehicle he was driving crashed into a wall before plunging...

pmxft pmxft
News17 hours ago

“Go ahead and arrest anyone” – PMX Says No One is Above the Law in Fight Against Corruption

Prime Minister Anwar Ibrahim made it clear that the government is serious about cracking down on corruption and abuse of...

car2ft car2ft
News17 hours ago

WATCH: Myvi Driver Suffers Seizure, Crashes Into Tourists at Cameron Highlands

A 22-year-old man who suffered a seizure while driving is believed to have caused a frightening incident at Kea Farm...

policeft policeft
News18 hours ago

Policeman Suspended After Allegedly Inviting Woman to Hotel, Investigation Underway

A local police officer is under hot water after a video of him interacting with a woman went viral on...

collage 53 collage 53
News22 hours ago

Donald Trump Calls for End to Israel-Iran War, Says Russian President Putin Agrees With Him

US President Donald J. Trump has expressed his desire for the war between Iran and Israel to come to an...

Announcement

Latest Videos



TRENDING TODAY

OSZAR »